MobileMoney is the fast, safe, easy, convenient and affordable way to
send and receive money across the country and pay for your goods and
services using your MTN Mobile phone.
MobileMoney is offered to you by licensed partner banks: Guaranty
Trust Bank, Fortis Micro Finance Bank and powered by MTN.
What can you do on MobileMoney?
Send and receive money to your loved ones from the convenience of
MTN mobile phone.
Pay for your goods and services
Buy airtime
Withdrawal at MTN agent outlets and ATMs
What are the BENEFITS OF MOBILE MONEY?
Fast: Immediate money transfer and payment from the comfort of your
MTN mobile phone.
Safe: Every transaction is protected by a PIN, even if you lose your
phone, your money is secured, you will only need to do SIM swap.
Easy: It is very easy to use the service. Just register your SIM and
dial *500# and start using the service.
Convenience: Send and Receive money anytime, anywhere on the go using
your MTN line.
Affordable: It is cheaper compared to alternatives. There is no COT or
any hidden charges; every transaction is done directly on your MTN
line.
WHO CAN USE THE MOBILEMONEY?
MobileMoney is available to all MTN subscribers of the service.
Transfer can be made to both MTN and non MTN subscribers.
How do I register your MobileMoney Account?
To start using this service; Dial *500# and follow the instructions.
Or
Do a SIM Swap to have MobileMoney application menu on your SIM card. OR
Purchase a new MTN line that already comes with MobileMoney application menu
SIM Swap allows you to change your SIM card while retaining your mobile phone
How much Can I transfer?
Depending on whether you currently have a bank account or not, there
are three transaction limits you can perform.
A single maximum transaction limit of N3,000 and daily limit of N30,000
A single maximum transaction limit of N10,000 and daily limit of N100,000
A single maximum transaction limit of N100,000 and daily limit of N1,000,000
How secure is my Account
Your account is protected by a PIN, do not disclose to anyone.
If you have reasons to believe that your PIN has been compromised, you
can change it.
Who do I contact for support?
Contact the MobileMoney Call Centre on 118 or MTN Walk In Centers,
Connect stores or MobileMoney agents.
Cash In ( Deposit money by customer )
On your phone menu, go to MTN Services
Click on "MM Dealer" è Cash In
Select "Cash in"
Enter customer MTN phone number.
Repeat customer MTN phone number
Enter amount customer wants to cash in (deposit)
Confirm the details supplied
Enter your user ID
Enter your Account PIN
Click NO, when 2nd Authorization displays as you will be performing
transaction within your limit.
You and the customer will receive a message confirming the success of
the cash-in along with your remaining balance after the transaction
Collect cash from the customer.
Checking your account Balance
On your phone menu, go to MTN Services
Click on "MM Dealer" è Manage Account è Check Balance
Enter your user ID
Enter your account PIN
Click No, when 2nd Authorization displays as you will be performing
transaction within your limit.
You will receive a message with your balance.
To view your account Statement
On your phone menu, go to MTN Services
Click on MM Dealer" è Manage Accountè View Statement
Enter your user ID
Click No, when 2nd Authorization displays as you will be performing
transaction within your limit.
Enter your account PIN
You will receive a message containing the five (5) latest transactions
on your account.
To perform transactions through MobileMoney website.
Log on to MobileMoney website
Click on agent log on tab
Enter your log in details in the field i.e 15 digits reference number
underscore your user ID
Enter your PIN
To change your account PIN
On your phone menu, go to MTN Services
Click on "MM Dealer" è Manage Account è Change Acct PIN
Enter your user ID
Enter your current account PIN
Select a new account PIN
Repeat the new account PIN your entered in step 4 above
You will receive a confirmation message upon completion.
Doing Transactions on the Internet
You can perform MobileMoney transactions from anywhere using the internet:
Go to the MobileMoney website, www.mymobilemoneyng.com
Click on Agent log on tab
Enter your log in details in the field i.e 15 digits reference number
underscore your user ID
Enter your account PIN
Enter your Account PIN
The transaction page will be opened.
To Dial the MobileMoney Call Center
On your phone menu, go to MTN Services
Click on "MM Dealer" è Dial Call Center
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